Experience
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Creating sustainable value and advantage through people. As technology matures, the organizational need to engage seasoned IT talent is paramount. Method3 Technology Solutions (M3TS) merges exceptional talent with the evolving needs of our clients. This union of talent and opportunity delivers business and technology results through Professional IT Consulting Services. I am a Technical Recruiter at Method 3. I specialize in recruiting and networking with top talent in Applications, Infrastructure, and Telecommunications. I have a solid commitment to fully understand your skill set and future goals, present you with multiple IT job opportunities that align with your IT career goals, and to better prepare you for successful interviews. My commitment to you does not stop at helping you land the perfect career opportunity. I will also be there to support your transition into your new role and maintain regular contact to address your needs and keep you consistently employed. I am interested in networking with IT professionals and encourage an open channel of communication with each individual I encounter. I specialize in recruiting for Application Development (.NET, UI/UX, .php, Java, mobile, IOS, and Android), Software Engineering and Architecture (C++, C#, Python, Ruby), Systems Administration, Network and Cloud Infrastructure (Windows, Linux, Unix, Cisco, AWS, Azure, Google Cloud), Product Management and Sales Engineering, and specialty technical recruiting(SAAS, Cassandra, Salesforce Einstein Analytics, Documentum, IOT, Workday, Top Secret Clearance with Full Scope Polygraph recruiting)
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Communicates internally with users regarding support requests, performs initial assessment, troubleshooting, and triage of issues according to established processes. I create and update service tickets and track problem resolution. My focus is to provide support to the organization by providing operational support to users in a timely and professional manner. Responsibilities: • Execute customer interface/communications via email and phone regarding service outage reports and support requests • Initial troubleshooting, analysis, and triage of reported events • Support accurate updates and tracking problem to resolution • Follow up on technical issues with stakeholders in resolution process • Tracking and documenting daily work tasks and issues to communicate them with the rest of the team • Participation in updating and maintaining standard operating procedures and guidelines. • Perform professional development training to remain current on technologies and to improve skill sets and efficiency. • Problem solving and root cause analysis. • System administration, troubleshooting, analysis, and triage of macOS Environment. • System administration, troubleshooting, analysis, and triage of Microsoft Windows Environment. • System administration, troubleshooting, analysis, and triage of Microsoft Office 365 Environment, including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint, Microsoft OneDrive, Skype for Business, Microsoft Exchange, Microsoft Teams, and Microsoft OneNote for PC, OSX, IOS mobile and Android mobile devices. • Consistently works independently with little or no supervision • Identify process gaps and proactively improve system inefficiencies • Documentation of processes used to remedy issues.
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Web Developer
Greenehouse productions
August 2013 – January 2018(4 years 5 months)Harrisburg, Pennsylvania Area
• Uses expertise and hands on experience with Web Applications and programming languages such as HTML, CSS, JavaScript, PHP, XML, HTML5, JQuery and API’s • Uses functional knowledge or hands on design experience with Web Services as needed. • Has strong grasp of security principles and how they apply to E-Commerce applications. • Experience with graphic design and incorporating it into online solutions. • Convert raw images and layouts into CSS/XHTML themes. • Determines appropriate architecture, and make relevant assessments. • Proven analytical and problem-solving abilities • Ability to prioritize and execute tasks in a high-pressure environment. • Highly motivated, organized, detail oriented, and a team player • Experience using Google and Bing Webmaster Tools • Proficient with Google Analytics • Proficient with SEO and SEM • Experience in Campaign Management • Experience in Email Marketing • Proficient in CMS framework systems such as Drupal, and WordPress. • Proficient in ecommerce platforms such as Woocommerce and Pay Pal Api integrations. • Assemble website, define navigation, install server-side management utilities, programs, scripts, and plugins. • Review, test, and finalize with the client. • Upload, and test using FTP, SFTP, Validator, codebeautify, and jslint. • Develop a launch plan to drive traffic to the new/ redesigned site. • Launch websites with mobile support, cross-browser functionality, and responsive design. • Provide support, analytics, regular updates, and opinion and performance monitoring.
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Graphic Designer
Greenehouse productions
August 2013 – January 2018(4 years 5 months)Harrisburg, Pennsylvania Area
Conceptualized, designed and developed appropriate layouts and graphics within brand standards and to meet the needs of the client. Ensured that graphic solutions were optimized for integration, performance and usability. Built and maintained a repisitory of design templates. Ensured consistent use of style for publications. Worked with other creatives to develop libraries of visual assets. Worked with marketing managers and creative teams to develop concepts. Worked with marketing managers to coordinate final delivery of materials for upload, print and/or publication. Designed digital advertising and other digital media for target markets. Designed layouts for e-mail marketing messages. Provided support and backups for materials and and PC. Knowledge of HTML5, CSS3 and UX/UI principles
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Litigation Support Analyst
NextGen Reporting
March 2016 – July 2017(1 year 4 months)Lancaster, Pennsylvania Area
Set up, operate, maintain and repair equipment used to enhance live depositions, such as microphones, video recorders, projectors, lighting and sound mixing equipment. Record meetings and presentations with video cameras, operate spotlights, adjust amplifiers, coordinate graphics used in displays and provide technical support for teleconferences, and legal proceedings . Provide hands-on litigation technology support, including projects such as database creation and maintenance; importing images, data, and transcripts into databases; exporting data; reformatting and converting data; and scanning, OCR, and coding. Format and process data for legal review using electronic discovery software tools and technology. Perform searches and manage the technical administration of document reviews. Produce data to outside parties in compliance with governing production specifications. Burn CD/DVDs and perform batch printing processes. Consistently adhere to departmental standard operating procedures and quality-control workflows. Timely and accurately completes all required documentation relating to client activities. Assist attorneys and case teams with trial preparation and setup of war rooms. Provide training to legal professionals on the use of litigation support applications. Troubleshoot litigation support applications and databases.
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– Marketed the talent’s skills, knowledge and abilities to the right companies so that we make the best match for the Client and the Talent. – Sold value of Amazons services to support customers in achieving their business goals – Built, managed, qualified, and maintained a database of over 1000+ clients and prospects that is aligned to the business opportunity in the market in the Central PA area – Effectively recruited, interviewed, retained, coached and developed talent, understanding their needs and helping them meet their professional goals
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Project Coordinator
Essintial Enterprise Solutions
August 2016 – October 2016(2 months)Mechanicsburg, Pennsylvania
Coordinate Technicians and IT professionals
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Video Production Manager
ed4Today
June 2010 – August 2014(4 years 2 months)Harrisburg, Pennsylvania Area
Managing a team of editors, Videographers, and teachers to facilitate the design of a school curriculum. Filming, Lighting and use of chroma key equipment. Sorting and maintaining an online school curriculum. Editing and Post-Production of an online school curriculum. Small amount of computer aided drafting. Setup and design of a recording studio and set. Remuxing and converting File formats to make them more accessible to the editing team. Assessing program and Expenditure Costs to examine feasibility and practicality. Purchasing of equipment and Software with a focus on cost and quality for my Team. Design and Upkeep of HTML and Flash based website to play videos for students. Extensive amount of file management, Encoding, and FTP. Established and maintain HDMI video monitoring Network. Convert and Manage Resources for curriculum developer. Maintain Network infrastructure, Network storage, and cloud based systems. Integrate Course into several formats for IOS and Android Devices. Equipment/Software: Hitfilm Ultimate, Adobe Premiere, Adobe After effects CS5, Avid Media Composer, Sony Vegas 8, Sony Vegas 10, Pavtube MTS/M2TS converter, Avidemux 2.5, AVS video Converter, Daemon Tools, Gizmo drive, Seamless 3d, Auto Desk 3DS Max, ZBrush3, Adobe PhotoShop CS5, Adobe Dreamweaver CS5, Microsoft Expression Encoder, Microsoft Power Point, Microsoft Word, Microsoft Excel, Adobe Dreamweaver,Adobe Media Encoder, FileZilla FTP Client, Flash FXP FTP client. 5 point soft-box lighting system, 3 point soft-box lighting system, Panasonic HMC-40 DV Camera.
Recommendations (1)
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Logistics Coordinator
ADF Companies
January 2008 – May 2010(2 years 4 months)Harrisburg, Pennsylvania Area
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Monitored and trouble shooting of on air switcher and satellite equipment Assisting with daily operation of Television and News Broadcast Provided Technical support and instruction to staff and customer regarding equipment standards Operate computer assisted engineering and design software to design and perform specific engineering tasks Analyze system requirements to protect cost, capacity, and consumer needs for feasibility of project planned Confer with engineers, customers, consumers, vendors to discuss potential projects and products Review and evaluate work of to ensure effectiveness, technical adequacy and compatibility dealing with complex engineering problems Order supplies needed to perform tasks Evaluate operational systems, prototypes and proposals to recommend repair or design modifications Inpsect work environment to ensure safety standards, codes, and regulations are met Attend team meetings
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Assisting customers with addressing issues which prevent them from receiving long distance service such as DSL, some forms of High Speed Internet as well as trunk-ed lines. Experienced in third Party verification. Also Experienced in use of Microsoft Word, Office, Excel, Spreadsheet, Windows 98, NT, and XP. Data entry, and some clerical and filing experience.
Education
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Glen Mills
Cinematography and Film/Video Production
2000 – 2001
Theory, Basic, and Advanced Certifications
Activities and Societies
Shop Aide – Maintained and assisted Instructor and students with tasks and instruction.
Additional Info
Contact for
- Career opportunities
- Consulting offers
- New ventures
- Job inquiries
- Expertise requests
- Business deals
- Reference requests
- Getting back in touch
Languages
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English
Native or bilingual proficiency
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Spanish
Elementary proficiency
Projects
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Ed4Today Video
June 2012
A marketing video I put together for my company.
Team Members (1):
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Ed4Mil
June 2012
Taught an online course in computer forensics for Ed4Today.
Team Members (2):
Skills & Expertise
- Electronics
- Friendliness
- Training
- Animation
- Deadline Driven
- FTPS
- Leadership
- Graphic Design
- File Management
- JavaScript
- Cascading Style Sheets (CSS)
- HTML 5
- Premiere
- Video Editing
- Bootstrap
- VMware
- Strategic Planning
- Broadcast
- FTP
- Multimedia
- Energy
- Filezilla
- Curriculum Design
- Web Development
- Microsoft Office
- IT Operations
- 3D Modeling
- 3D Studio Max
- jQuery
- Customer Service
- Film Production
- Network Security
- Sound
- Photoshop
- Knowledge Management
- Video Production
- Adobe Creative Suite
- Quality Auditing
- Problem Solving
- Mathematics
- Organization
- Lighting
- HTML
- Computer Hardware
- Quality Assurance
- User Interface Design
- Web Design
- Adobe Photoshop
- Microsoft Office 2007
- Recruiting
Certifications
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VPP Video Professional
GLEN MILLS SCHOOLS, License
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Adwords Video Certification
Google, License
May 2017 – May 2018
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Adobe Captivate eLearning Developer
, License
April 2013
Volunteer Experience & Causes
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Marketing Director
Alison Hill Community Center
Social Services